Re-developing council tax

It's been about 6 weeks since our first workshop. We've been running a whole bunch of other workshops in that time, and there is a lot of work coming out of each one but we are now getting things together to hand over to our designer to start some basic wireframes. With this progress in mind, I thought it … Continue reading Re-developing council tax →

Running workshops

We have now held our first three workshops (council tax, births and jobs). The first two workshops were test runs. The teams knew they were having the process tested out on them, which made it a little less nerve-wracking to stand in front of them and ask them lots of questions about their service. Hopefully some of those … Continue reading Running workshops →