Last week we went out into key areas of the borough to ask members of the public what they thought of our initial website designs.
We visited libraries, sports centres and shopping centres to find a range of people to talk to.
We had flip charts with print outs and clipboards with questions; nothing hi-tech about it but enough to get the quick feedback we were after.
User testers with clipboards at the ready!
The below infographic presents some of the key findings from the testing we carried out. Carrying out the survey was a great learning experience and has given us good ideas on how to improve the next one. Overall the results are really positive and affirm that we are on the right track with out initial designs.
Overall, everyone was very positive. Participants really liked the clean and simple design with the increased emphasis on services. Some participants felt that perhaps it was a little plain but that this aided it’s functionality and improved their ability to find the information needed.
Next steps are to go back to the design team with a few changes, and then we will push on with building our beta site. We’ll be back out and about in the borough over the coming months to carry out more testing so keep an eye out for us.
