Homepage navigation survey: the results

Diagram showing routing to birth information

Our recent homepage navigation survey produced some interesting results. In all, 281 people took part, with 201 participants completing all of the tasks. Whilst we are analysing these in our team, we thought it might be interesting to share what we learnt about our proposed navigation with you. We will take a look at the … Continue reading Homepage navigation survey: the results →

Content navigation

As we get more involved in content creation, we are looking closely at how customers will navigate our site, and how we want to structure section content. After each workshop with a service team, we are going away and mapping out what we think is the best structure for the information required. Each section is being built into … Continue reading Content navigation →