My way or the highway; creating new content for roads

My first experience of creating structure and content for the new website was for the roads section. We had two workshops about this section. One was with Highway Network Management (which has several teams within it) and the other was with Highway Asset Management. For customers, these teams do one overall thing: look after roads. … Continue reading My way or the highway; creating new content for roads

Global Accessibility Awareness Day

Today is Global Accessibility Awareness Day! The purpose of this day is to get people all around the world talking, thinking and learning about digital accessibility and users with different disabilities. Digital accessibility involves ensuring that people are not excluded from using and interacting with the web, regardless of ability and technology. We have worked … Continue reading Global Accessibility Awareness Day

Home sweet home? – a look at homepage usage

Orange and blue lines on a graphy

Last week Brighton published a great blog post about their homepage, and how really, Google is their homepage. This prompted me to take a look at our homepage to see how it performs in relation to the rest of our website. What we found out was pretty interesting stuff (if you like this kind of thing anyway!) Looking … Continue reading Home sweet home? – a look at homepage usage

Homepage navigation survey: the results

Diagram showing routing to birth information

Our recent homepage navigation survey produced some interesting results. In all, 281 people took part, with 201 participants completing all of the tasks. Whilst we are analysing these in our team, we thought it might be interesting to share what we learnt about our proposed navigation with you. We will take a look at the … Continue reading Homepage navigation survey: the results