User research training at GDS

Here are some of the things I learned over 3 fascinating days of user research training at GDS.

Local Digital UK Gov London Roadshow

Last week I attended the London Roadshow for Local Digital UK Gov (part of the MHCLG). These are my notes and thoughts on the day.

Accessible Future in the Public Sector

Last week I attended a Microsoft event about accessibility. It was aimed at public sector organisations who were using (or were going to implement) Office 365. View from above: Microsoft at 2 Kingdom Street Inclusion (and exclusion) The theme of the day was inclusion, both broadly speaking as well with a focus on digital inclusion. … Continue reading Accessible Future in the Public Sector →

Reflections on the Firmstep London and South East user group

I attended Firmstep South East and London User Group last week. It was a bit of a trek to get to Gravesham Borough Council from West London but it was a worthwhile and productive day. David Herrington, Web Manager at Gravesham Borough Council begun the introductory session with slides on their Firmstep journey. Their digital team … Continue reading Reflections on the Firmstep London and South East user group →

Attending UK Gov Camp 2019

Last weekend I attended UK Gov Camp. It was a long day but so full of interesting things that I will be thinking about it and drawing on the energy from it for months to come. This was my 4th Gov Camp, and probably the one where I felt most comfortable. That’s all because of … Continue reading Attending UK Gov Camp 2019 →