PDF accessibility

With over 1,200 PDFs on our site, we have a lot of work to do to make sure they are all accessible. Over the last few months, we’ve been working hard to reduce the number of documents on our site with accessibility issues. We’ve been doing this in several ways. Stopping PDFs being added in … Continue reading PDF accessibility


Easy read

A year ago, we launched our easy read landing page with 5 pages ranging from ‘bins and recycling’ to ‘marriages and civil partnerships’. At that time, a new easy read button was in development.  This is now live and linked at the top of relevant pages. Relevant pages now have an easy read button at … Continue reading Easy read

Easy read content now available

What is easy read? Easy read is simplified information for adults with learning disabilities. This includes a huge range of different needs and abilities. GOV.UK encourages local authorities to provide easy read information, particularly for key stages and decisions in someone’s life. The information should be distilled to just the key elements. We have 12 … Continue reading Easy read content now available

My way or the highway; creating new content for roads

My first experience of creating structure and content for the new website was for the roads section. We had two workshops about this section. One was with Highway Network Management (which has several teams within it) and the other was with Highway Asset Management. For customers, these teams do one overall thing: look after roads. … Continue reading My way or the highway; creating new content for roads

How to make an enormous website seem simple

Coming from a private sector marketing background, I’ve been involved in the launch of two new websites, one for a shopping centre and one for a niche B2B company in the airline industry. I thought these were decent sized projects, until recently… Redeveloping the council website is a bit like having to do 10 shopping … Continue reading How to make an enormous website seem simple