Here are some of the things I learned over 3 fascinating days of user research training at GDS.
So, we may be a little obsessed about reducing the number of pdfs on our website. Lizzi has already explained the main reasons why pdfs are not the best way to present content. I found another! In the process of converting policy pdfs into webpages, I actually treated the content with the proper respect. I … Continue reading Another reason to ditch pdfs
A year ago, we launched our easy read landing page with 5 pages ranging from ‘bins and recycling’ to ‘marriages and civil partnerships’. At that time, a new easy read button was in development. This is now live and linked at the top of relevant pages. Relevant pages now have an easy read button at … Continue reading Easy read
Last week I attended a Microsoft event about accessibility. It was aimed at public sector organisations who were using (or were going to implement) Office 365. View from above: Microsoft at 2 Kingdom Street Inclusion (and exclusion) The theme of the day was inclusion, both broadly speaking as well with a focus on digital inclusion. … Continue reading Accessible Future in the Public Sector
What is easy read? Easy read is simplified information for adults with learning disabilities. This includes a huge range of different needs and abilities. GOV.UK encourages local authorities to provide easy read information, particularly for key stages and decisions in someone’s life. The information should be distilled to just the key elements. We have 12 … Continue reading Easy read content now available
We have launched a beta version of our new website. The beta includes: homepage (with limited functionality) bins and recycling council tax news Please take a look and let us know what you think. What is a beta? A beta is a great way to test our new website. It’s like a demo – it … Continue reading Visit our beta!
We began this blog not quite 2 years ago – in April 2015, to be exact – though the project had been going prior to this. We took a look at some of the work we did in 2015 in our end of year roundup post. We've come a long way in 2016. Here’s a … Continue reading How the beta came to life