Home sweet home? – a look at homepage usage

Orange and blue lines on a graphy

Last week Brighton published a great blog post about their homepage, and how really, Google is their homepage. This prompted me to take a look at our homepage to see how it performs in relation to the rest of our website. What we found out was pretty interesting stuff (if you like this kind of thing anyway!) Looking … Continue reading Home sweet home? – a look at homepage usage

Homepage navigation survey: the results

Diagram showing routing to birth information

Our recent homepage navigation survey produced some interesting results. In all, 281 people took part, with 201 participants completing all of the tasks. Whilst we are analysing these in our team, we thought it might be interesting to share what we learnt about our proposed navigation with you. We will take a look at the … Continue reading Homepage navigation survey: the results

Lessons from a GDS service assessment

I spent much of yesterday at the Government Digital Service (GDS) in London observing a four hour(!) service assessment. Service assessments by the GDS currently take place at three occasions: at alpha, before beta, and before go live. You can see this full process outlined on the GDS service design manual. It's worth a read, even if you are … Continue reading Lessons from a GDS service assessment