As a small unitary authority, we do not have the same issues as teams working to provide clear and concise coronavirus related information to the public at a large scale. The teams at GDS and the NHS have been doing an absolutely amazing job creating content for the nation in a way that continues to … Continue reading Iterating content at speed
With 2020 rapidly approaching, it’s a time for reflecting on what we’ve done over the past year. Looking back, it’s been a busy year. It’s also been one full of changes for the team with members leaving and new ones joining. We've put together a list of all the memorable moments and work from the … Continue reading 2019 in review
Last month I had the chance to attend training from Content Design London. Since reading Sarah Richard’s Content Design book, I've been fascinated with the approach taken for content design and wanted to get the training to help us implement more content design processes within the council. Over the course of the training I learnt … Continue reading I am a content designer
With over 1,200 PDFs on our site, we have a lot of work to do to make sure they are all accessible. Over the last few months, we’ve been working hard to reduce the number of documents on our site with accessibility issues. We’ve been doing this in several ways. Stopping PDFs being added in … Continue reading PDF accessibility
Last week I attended the London Roadshow for Local Digital UK Gov (part of the MHCLG). These are my notes and thoughts on the day.
Last weekend I attended UK Gov Camp. It was a long day but so full of interesting things that I will be thinking about it and drawing on the energy from it for months to come. This was my 4th Gov Camp, and probably the one where I felt most comfortable. That’s all because of … Continue reading Attending UK Gov Camp 2019
In mid-September last year, we added a new search engine to the public website. Our existing search wasn’t very good. In fact, at times, it was downright awful. So this was a priority piece of work to get live to make sure that customers could find content quickly. We ended up adding a Cludo search … Continue reading A new search