Moving on

 My year as a Digital Content Officer has come to an end! I applied for this job as an English Literature graduate straight out of university. I wasn’t sure where I wanted to start my career, aside from knowing that I wanted to write, and I wanted to help people. I saw the advert for … Continue reading Moving on


Lessons from a GDS service assessment

I spent much of yesterday at the Government Digital Service (GDS) in London observing a four hour(!) service assessment. Service assessments by the GDS currently take place at three occasions: at alpha, before beta, and before go live. You can see this full process outlined on the GDS service design manual. It's worth a read, even if you are … Continue reading Lessons from a GDS service assessment