PDF accessibility

With over 1,200 PDFs on our site, we have a lot of work to do to make sure they are all accessible. Over the last few months, we’ve been working hard to reduce the number of documents on our site with accessibility issues. We’ve been doing this in several ways. Stopping PDFs being added in … Continue reading PDF accessibility


Easy read

A year ago, we launched our easy read landing page with 5 pages ranging from ‘bins and recycling’ to ‘marriages and civil partnerships’. At that time, a new easy read button was in development.  This is now live and linked at the top of relevant pages. Relevant pages now have an easy read button at … Continue reading Easy read

Reflections on the Firmstep London and South East user group

I attended Firmstep South East and London User Group last week. It was a bit of a trek to get to Gravesham Borough Council from West London but it was a worthwhile and productive day.  David Herrington, Web Manager at Gravesham Borough Council begun the introductory session with slides on their Firmstep journey.  Their digital team … Continue reading Reflections on the Firmstep London and South East user group