Here are some of the things I learned over 3 fascinating days of user research training at GDS.
With 2020 rapidly approaching, it’s a time for reflecting on what we’ve done over the past year. Looking back, it’s been a busy year. It’s also been one full of changes for the team with members leaving and new ones joining. We've put together a list of all the memorable moments and work from the … Continue reading 2019 in review
I joined the council just over a month ago and, as with any newbie, I’m having to get to grips with numerous things such as: the journey to and from work – how to avoid the A322finding my way around the building to where teams sit – and finding my way back to my desk! … Continue reading My first month with Digital Services
Last month I had the chance to attend training from Content Design London. Since reading Sarah Richard’s Content Design book, I've been fascinated with the approach taken for content design and wanted to get the training to help us implement more content design processes within the council. Over the course of the training I learnt … Continue reading I am a content designer
Bracknell Forest Council is undertaking a major transformation programme - reshaping how our services are delivered as we respond to the financial challenges facing local government. We are looking to recruit an experienced web application developer and two experienced web content professionals to help improve and extend the range of digital services that we provide … Continue reading Digital Services – we’re recruiting!
So, we may be a little obsessed about reducing the number of pdfs on our website. Lizzi has already explained the main reasons why pdfs are not the best way to present content. I found another! In the process of converting policy pdfs into webpages, I actually treated the content with the proper respect. I … Continue reading Another reason to ditch pdfs
With over 1,200 PDFs on our site, we have a lot of work to do to make sure they are all accessible. Over the last few months, we’ve been working hard to reduce the number of documents on our site with accessibility issues. We’ve been doing this in several ways. Stopping PDFs being added in … Continue reading PDF accessibility